Help & Support

Find answers to common questions and ways to reach us

How do I generate a QR code?

After completing your profile, go to Dashboard → QR Code. Your emergency QR code is generated automatically and can be shared or printed.

Are my documents secure?

Yes. Documents marked as confidential are never shown on the public emergency page. Only you can access them from your dashboard.

How do emergency contacts work?

Your emergency contacts are displayed on your public QR page with a click-to-call button so responders can reach them immediately.

Need more help?

Reach out to us at support@medisync.app. We respond within 24 hours.